Microsoft Platform

Microsoft Dynamics 365

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Microsoft PlatformMicrosoft Dynamics 365 – Customer Service

Improve customer service by understanding customer pattern behaviour.

Dyamics 365 Customer Service allows you to meet and exceed customer expectations across all channels, optimise the work of field technicians, accelerate problem solving with remote support through mixed reality and plan and execute projects on time and on budget.

With Microsoft Dynamics 365 Sales Module, you can:

Build customer loyalty by resolving emerging issues before they impact more customers.

Be flexible and engage with customers, no matter where you are, using your mobile, tablet, or PC.

Gain a comprehensive understanding of customer satisfaction drivers and implement data-driven improvements.

Build great customer relationships by focusing on optimum customer satisfaction with the Customer Service apps

Deliver consistent, connected customer support across all your business channels.

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We rapidly design, develop, and deploy a line of business applications often with little or no bespoke software, a low code/no code approach.

Applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power Platform, Azure and bespoke software.

Applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power Platform, Azure and bespoke software.

Meet and exceed customer expectations across all channels, by optimising the work of field technicians, accelerating problem solving and executing projects on time and within budget. 

Keep the sales pipeline fed through lead generation campaigns with automated process flows, comprehensive event management, customer segmentation and social insights.

Hire and retain the best people for your organisation with an integrated solution for attracting and on-boarding, integrated with your core HR management system.

Overlay digital content onto the real-world for greater efficiency and teamwork. Visualise room layouts with holograms and much more.

Make more informed decisions by applying AI to your data. The single integrated data repository that underpins Dynamics 365 is mined for Insights into Sales, Customers and Customer Service delivering a competitive edge.

Combine low-code solutions and automate tasks across your organization.

Why choose TEKenable as
your Digital Transformation Partner?

Proven Track Record of Delivery into Enterprise Customers

and many more…

Over 150 Experienced Experts in Cloud and Low Code Platforms

Guaranteed a High Standard of In-House Expertise

Proven Track Record of Delivery into Enterprise Customers

Over 150 Experienced Experts in Cloud and Low Code Platforms

Guaranteed a High Standard of In-House Expertise

Customer Success Stories

”TEKenable provided end to end expert technical advice throughout our major project to deliver fully integrated student grant administration systems for the Irish Government. From the original TEKenable architecture design concept, supporting us through complex public procurement and project governance frameworks and during the systems analysis, development, testing and implementation stages, the TEKenable team’s service delivery has been reliably and reassuringly available, comprehensive, agile and professional”
Paul Spring
ITC Manager

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