Microsoft Platform

Microsoft Dynamics 365

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Deliver exceptional Field service

Move from reactive to proactive to predictive service using data insights and connected experiences.

With Microsoft Dynamics 365 Field Service, you can:

Personalise customer experiences - Build trust and loyalty by delivering empathetic, connected service experiences that adapt to your customers’ evolving needs.

Increase worker productivity - Equip employees with the right tools and relevant work-order data so they’re prepared for each service dispatch, every time.

Optimize service operations - Get actionable insights, share critical data, and access real-time remote expert support using IoT and AI-driven tools to boost first-time fix rates.

Increase first-time-fix rates and boost frontline employees’ productivity with Smart route planning, Internet of Things (IoT) integration and Real-time remote expert collaboration using mixed reality.

Move from reactive to proactive to predictive service using Field Services.

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We rapidly design, develop, and deploy a line of business applications often with little or no bespoke software, a low code/no code approach.

Applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power Platform, Azure and bespoke software.

Applications are a combination of xRM (an application builder with designers for forms, reports, security etc), Flow, Power Platform, Azure and bespoke software.

Meet and exceed customer expectations across all channels, by optimising the work of field technicians, accelerating problem solving and executing projects on time and within budget. 

Keep the sales pipeline fed through lead generation campaigns with automated process flows, comprehensive event management, customer segmentation and social insights.

Hire and retain the best people for your organisation with an integrated solution for attracting and on-boarding, integrated with your core HR management system.

Overlay digital content onto the real-world for greater efficiency and teamwork. Visualise room layouts with holograms and much more.

Make more informed decisions by applying AI to your data. The single integrated data repository that underpins Dynamics 365 is mined for Insights into Sales, Customers and Customer Service delivering a competitive edge.

Combine low-code solutions and automate tasks across your organization.

Why choose TEKenable as
your Digital Transformation Partner?

Proven Track Record of Delivery into Enterprise Customers

Group 125
dcc

and many more…

Over 150 Experienced Experts in Cloud and Low Code Platforms

Guaranteed a High Standard of In-House Expertise

iso13485
salesforce

Proven Track Record of Delivery into Enterprise Customers

Over 150 Experienced Experts in Cloud and Low Code Platforms

Guaranteed a High Standard of In-House Expertise

Customer Success Stories

”TEKenable provided end to end expert technical advice throughout our major project to deliver fully integrated student grant administration systems for the Irish Government. From the original TEKenable architecture design concept, supporting us through complex public procurement and project governance frameworks and during the systems analysis, development, testing and implementation stages, the TEKenable team’s service delivery has been reliably and reassuringly available, comprehensive, agile and professional”
Paul Spring
ITC Manager

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