Elevate your customer service experiences with Field Service Lightning
Safety, flexibility and trust are paramount not only for your service team, but also the customers you are servicing. Salesforce Field Service Lightning gives you a chance to delegate work to Field Service technicians and monitor them constantly.
We give you an apt understanding about harnessing the best from field service lightning by Salesforce and give suggestions in creating insightful business processes to keep everything under control and in check. You will be able to:
We give you an apt understanding about harnessing the best from field service lightning by Salesforce and give suggestions in creating insightful business processes to keep everything under control and in check.
You will be able to:
- Deliver your field service team a mobile solution connected to your back office.
- Manage jobs and safety procedures in the field.
- Improve first time fix rates by connecting your team to specs, articles and inventory before going on site.
- Setup and utilize AI to help your field team to increase fixed rates.
- Prioritize the right jobs to the right team members based on skills, locations or customized rules.
- Reduce in person visits by allowing virtual support.
- Dispatch real time information on operational performance and KPIs.
- Trace schemes and information, all based on the collected data
Salesforce field service lightning is the top management software getting you 360° customer analytics.
Advance Scheduling
Salesforce field service lightning helps empower knowledge workers and teams by automating schedules and assigning tasks in accordance with time, skill, and location. It also lets you know if everything is going well or if there are any missed processes.
AI Power
Salesforce field service lightning is the perfect tool with its powerful, automated Einstein Vision. It recognizes all parts and equipment just by analyzing images- a time-saving feature, especially for large companies that employ many technicians and workforce.
Swift Job Management
Salesforce field service lightning minimizes your workloads by offloading tasks to a mobile app. The app runs alongside the Salesforce CRM and provides relevant and insightful articles to ensure compliance and get work done more efficiently.
Why implement Salesforce with TEKenable?
We have core BA, PM, and QA teams whose focus is on success and are ISO 9001 certified for delivery,
We have a strong support capability and can manage your project moving from hypercare to BAU tickets and administration tasks for your
Salesforce organization.
We have proven track record of delivery into enterprise customers.
Proven Track Record of Delivery into Enterprise Customers
and many more…
Over 150 Experienced Experts in Cloud and Low Code Platforms
Guaranteed a High Standard of In-House Expertise
Proven Track Record of Delivery into Enterprise Customers
Over 150 Experienced Experts in Cloud and Low Code Platforms
Guaranteed a High Standard of In-House Expertise
Customer Success Stories
Talk to a Salesforce Expert
Let us analyze your needs in sales automation, suggest a solution with an optimal cost-functionality balance, and assist with its implementation.
