Microsoft Customer 360

Customer 360 Event

Hosted by TEKenable in Partnership with Microsoft. We would like to invite you to an exciting event, where we’ll be showcasing the latest innovations around Customer 360.

TEKENABLE EVENT IN PARTNERSHIP WITH MICROSOFT

Register for our exciting event, where we’ll be showcasing the latest trends around Customer 360. In this session, our panel of experts will be presenting our research findings conducted with decision makers in organisations. This event will be held on:

 

Date: 5 March 2024

Time: 10h15 – 14h30 (Lunch at 13h00)

Location: One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521

 

We encourage you to register for the event as soon as possible to secure your place. You can register by clicking on the registration button below.

During the event:

  • Industry experts will be discussing about Customer 360

  • Presentation of our findings from the survey
  • Experience hands-on demonstrations of Microsoft products

  • Hear from TEKenable customers on their journey to Customer 360.

  • Network with other professionals in your field
  • Learn about the latest Microsoft products and services
  • Receive a copy of the Customer 360 whitepaper
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Spaces are limited for the event, you will be provisionally booked & seats will be confirmed.

1. Plan
We determine the capabilities that the Bot will have, the systems that it needs to interact with and how that will happen and pre-train the Bot with the language and transaction understanding that it will need.
2. Build
We build Low Code platform solutions using OneReach.ai and bespoke software based bots which are built using C#.NET on the Microsoft Bot Framework on the Azure cloud platform. We use Cortana Intelligence services from Azure for Language Understanding and a means to connect to the channels that the Bot will use.
3. Test
We encompass the usual software test, but also a cognition test in which we ask that you pretend to be customers and (ideally using actual call centre conversations) test the Bots understanding.
4. Publish
We make the Bot operational in the Clouds.
5. Connect
We make the Bot visible through the channels it will use to communicate. Apart from the web browser interface these include: Slack, Skype, Messenger, Teams, etc.
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Why choose TEKenable as
your Digital Transformation Partner?

Proven Track Record of Delivery into Enterprise Customers

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and many more…

Over 150 Experienced Experts in Cloud and Low Code Platforms

Microsoft Powerapps

Guaranteed a High Standard of In-House Expertise

Microsoft Solutsion Partner
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Proven Track Record of Delivery into Enterprise Customers

Over 150 Experienced Experts in Cloud and Low Code Platforms

Guaranteed a High Standard of In-House Expertise

microsoft gold parter

Customer Success Stories

”TEKenable provided end to end expert technical advice throughout our major project to deliver fully integrated student grant administration systems for the Irish Government. From the original TEKenable architecture design concept, supporting us through complex public procurement and project governance frameworks and during the systems analysis, development, testing and implementation stages, the TEKenable team’s service delivery has been reliably and reassuringly available, comprehensive, agile and professional”
Paul Spring
ITC Manager

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Get in Touch with TEKenable

Get in Touch with TEKenable